Social Networks vs Tools

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 Will Richardson and Stephen Downes have noted Danah Boyd’s interesting post about social networks and social tools in educational settings. The distinction is an important, but not a new one, stemming from the traditional nomenclature of YASNS (yet another social network) and socially enabled applications. The two come somewhat closer together with applications like Facebook (particularly given FB’s extensibility), but I the gap is fairly wide.

A couple of notes, though:

Higher education is different. College students are more likely to benefit from the traditionally social applications, not just because of their relative maturity (save the smart remarks), but because the classroom communities in higher ed are generally weaker, if they exist at all. Sometimes this is a matter of logistics– class size and frequency of meeting– but it’s also simply a function of a different kind of population.

Student services are different… for higher education at least. While we all want to avoid creating a creepy treehouse, I think the real future for social networks in education lies in the realm of student services (and extended activities, obviously, such as clubs, sports, alumni groups, etc). I’m not convinced, even in higher ed, of efforts to mold a social network application like Facebook or MySpace into an instructional space, but using those networks to provide information that students need about services and activities– in a way that isn’t intrusive or creepy– is a logical and growing service.

Familiarity doesn’t have to breed contempt. While I believe educators can build a stronger network more quickly with social applications like Twitter, blogging and social bookmarking, social network applications provide an easy point from which to begin exploring what is, for many, a completely new world of communication and participation. Many groups (in my case publishers, presses, poetry and writing groups) find applications like Facebook an easy and amenable place to quickly create a communication presence, again providing an easy entrance for educators and a quick means to establish some basic, useful connections.

Social network <> Social networking. Keep the distinctions clear, if only for clarity in operation. In this context, social networks or social network applications refer to a relatively specific kind of application: those which facilitate social interactions and in which those social interactions are the primary coin of the realm. Facebook and MySpace are the most prominent, to which you can add Orkut, Friendster, etc. This is different from social applications or social tools, in which the social interactions facilitated are directed toward a social object– a bookmark, a blog post, a wiki page, a document, a photo, etc. Social tools are tools like flickr, del.icio.us, blogs, wikis, and a kajillion-trillion others. Social networking occurs with both kinds of application and all can comprise part of a personal learning network, but social tools are not the same as social network applications in this discussion.

When Things are Good Enough

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Malcolm Gladwell makes a good point that should be kept in mind whether we are talking about neural networks, decision support systems, social network choices, or the wisdom of crowds– much of the time, being good enough is, well, good enough! It’s easy to poke holes in the decisions of artificial systems and to find flaws in the choices made through group consensus… but it’s easy to find exceptions to most real-world rules, and there is some truth to the old adage that those exceptions prove the rule.

This applies in many areas for educators. A few days ago I posted about race, class, digital natives and education… before that on connectivism. In all these cases, finding contrary examples to the theories and practices means little if those examples don’t directly address the utility (or not) of those theories. Like most learning theories, connectivism is full of “holes”– but in many ways, it’s good enough. We’re better off using it than not. Similarly, while I believe the general theory of Net Gen has enough utility to keep in mind when devising learning experiences, I’m not sure that in most situations the generalized concept of “race” does.

Of course the flip-side of having things good enough is lethargy or even outright resistance to innovation. If it’s good enough, why change? If education by transmission and replication is good enough for an educator, why undertake the (admittedly) hard work of changing their practice? In that scenario it’s not just a matter of counter-example, but of persuasion… and more than a little faith. It’s a tough nut to crack.

John Seely Brown on Social Learning

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The social life of learning lives all around us.  The strongest finding of learning: the best indicator of success in college is whether that kid as figured out how to join study groups.

Ross Mayfield has notes from John Seely Brown’s talk at the Collaborative Technologies Conference. Sounds eerily familiar…

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